Deliveries

The Deliveries page is where you can monitor in real time the delivery status of your file to one or many stations. In addition to just checking the delivery status of a file, you can also quickly make your file available to additional stations directly from this page.

The Deliveries page can be accessed at any time from the left navigation bar by clicking the deliveries icon or from the dashboard page by clicking on “My Deliveries”.


Checking Delivery Status

The delivery status to each station can be viewed by clicking on the destination icons under the file’s information.

To check a file’s delivery status simply find the spot you need to check and click on the 3 dot menu icon next to “destinations”. This will show you each station that a delivery request was created for, the delivery status, and the date and time of the latest delivery to each station.

Deliveries that have been successfully completed will have a green icon and the time of the last successful delivery to that station. Deliveries that are currently in progress will have a yellow icon showing that they are pending.

Some stations require that their traffic department first view and approve a file before a delivery begins. If you see a station “stuck” on pending that can be expected and is not a sign of any delivery issues.

Files that have been cancelled or deleted will still appear in the deliveries page but will have a red icon next to them and a note that they have been cancelled.

If you click on a cancelled delivery you can see the cancellation date and reasoning provided.

See also: Deleting a File
See also: Cancelling a Delivery


Sending Files to Additional Destinations

You can quickly send a file to additional stations directly from the deliveries page. Simply click the 3 dot menu icon next to the file you would like to send to additional stations and click the “add more destinations” button. You can then select one or more additional stations within Spotloader to make the file available to.

See also: Sending Files to Additional Destinations