The audio sampling rate of a digital file is how many samples of audio are included in each second. In general, the more samples in each second the higher the quality of a spots audio. Samples are typically measured in KHz and the standard for broadcast video is 48 KHz…
The history and bookmark features within the link browser make it easy to quickly access previous or frequently used link sources. Link Browser History After a link has been pasted into the link browser it will be added to your link browser history tab. Selecting a link from your history…
If you are an account administrator you can quickly add new users to your account with out them needing to fill out the sign up form. Navigate to your account details After navigating to the account page click on the “User Accounts” icon next to your account. Complete the New…
As a user in Spotloader you may belong to multiple accounts in the system and can access them all with the same log in credentials. For example, a producer may need to upload files for multiple clients who each have a unique Spotloader account. Within Spotloader we make it easy…
Sometimes it may be necessary to delete a spot entirely from Spotloader. Spots that are deleted will no longer be available to download or deliver to destinations. All previous deliveries will also receive a cancellation request so the spot can be purged from each location. After a spot has been…
Cancelling a delivery will allow you to recall a file from one or more stations that the spot has been delivered to. Cancelling a delivery is not the same as deleting your spot from Spotloader as your file will still be available for future deliveries. Cancelling a delivery can be…
Files may be uploaded to Spotloader with embedded closed captioning if they follow the specifications listed in our File Format Specifications. Captioning not embedded in these supported methods may not be able to be displayed during playback by some broadcasting systems. Examples and Possible Solutions SMPTE 436M SMPTE 436M is…
Within the Media Details window you can preview your media files. In addition, this is how to access information about your uploaded spots and take various actions with your files by moving through the provided tabs. The Media Details window can be access from the Files page and clicking on…
If you are having trouble accessing your account, Resetting your password is the quickest and easiest way to regain access. Using the “Forgot your password” link If you have forgotten your password or need to reset it without being signed in already you can do this directly from the sign…
For various reasons there are some formats, codecs, or combinations of the two that are not allowed to be uploaded to Spotloader. Typically these restrictions are in place due to the inability of many broadcast systems to air files with unconventional container and codec combinations. Examples and Possible Solutions QuickTime/MPEG-4…